AutoNiche Markham Auto Repair Services

Friendly service

Gregory Samuel Jun 6, 2022

As customers for almost 5 years, we continue to make the drive to Autoniche despite living far away. Their shuttle service is for the Markham area and since we live outside this area, we are often provided with a loaner vehicle for when our vehicle is needed for most of a day. If waiting at the shop, there is an area for kids and beverages are offered as well. We bring our car in for regular maintenance, tire changes and tire storage. We have also brought it in for repairs. Prices are very fair for the detailed service provided and there isn't any pressure at all if there are services you'd rather delay or not do. There is a detailed report with pictures provided with every service, which also explains what things mean (something I appreciate as someone who doesn't know much about cars!) They also give a call to go over any questions we may have. Josh has always provided exceptional customer service and the whole team has been very helpful with questions and quick in responding to emails. Eric is a new service advisor who appears to be stepping in for Josh while he is on leave, and so far has also been very responsive to our emails.

Olivia Ng Mar 3, 2022

Had my inspection done here. I can tell they follow the guidelines to the T. If you need an inspection done, trust that they are thorough in your best interest and not looking to up charge you for things you don’t need.

D C Feb 2, 2022

This is an update to my previous review below... Review as of Jan 2022: Many Chevy dealers in the neighbourhood should take lesson from this business! I took my Chevy Volt in for regular oil change. Yes, I got the car wash as complementary service. What I also got was a complete online report with detailed pictures, issues and suggested solutions with links to more info on solutions! In this day and age of online presence, AutoNiche has beaten dealers who still give you a handwritten report that is barely legible. The icing on the service was a full charge top-up. I have to beg by previous dealership to put my car on charge and it is rarely done. So happy to support a local business that has created a niche for itself. Kudos to Eric to all the help. Original review: Very friendly service with great flexibility on drop off and pick up options. Ask for Josh and you will be well taken care of.

Thas Yuwaraj Jan 1, 2022

Everything about AutoNiche was great. From booking through their online system to picking up my car after they completed their service. I requested for a safety inspection for both of my vehicles and they did an amazing job. Emily and Eric were extremely friendly and helpful throughout my whole experience. Just wanted to say thank you for your professionalism! 100% recommend to anyone looking to service their vehicle.

Steven Y. Wang Jan 1, 2022

Excellent service....analysis was detailed and complete with photos. Never pressured and incredibly honest and forthright... definitely made me a repeat customer!

Joe Ruffolo Dec 12, 2021

I am a first time customer and I brought my car in for seasonal tires change. After inspecting my snow tires, the technician recommended that they should not be installed due to the worn out threads on the tires. Josh was also kind enough to not charge the mounting fee. Very pleased with the honesty and integrity of the business.

Peter H. F. Koh Dec 12, 2021

Great service as always. The detailed inspection report with pictures is always great for seeing and understanding anything needing service.

Mike Truan Nov 11, 2021

Very courteous, trustworthy, prompt and detailed service! Being a believer myself I also appreciate the sign on the building front with the Christian fish symbol!

Robert Hutten Sep 9, 2021

What a jewel of an automotive gsrage amoung all the rough looking competitors. Super clean, well informed and family friendly. The EV charger is a game changers for an aftermarket auto garage. Well Done!

Paul Crossman Sep 9, 2021

Great experience. Josh was friendly and helpful through the whole process. I received a detailed report on my new car and he walked me through the future ownership with his recommendations. I definitely recommend Autoniche!

Andrew Ackers Sep 9, 2021

Had an issue with my car that needed to be checked out plus an oil change. AutoNiche did their peace of mind inspection and detailed all the issues with the car. The report included pictures of the issues and the recommendations to fix. They fixed the issue I reported promptly and professionally. I would take my vehicle there again.

William Chu Jul 7, 2021

Seems great. I just moved to the area. I’ll use them again soon I’m sure.

Robin Lobb Jun 6, 2021

Recommended -- Performed safety cert inspection. Professionally run shop. Attentive to details. Above and beyond service from Josh.

bchi May 5, 2021

Great service

Poch Simon May 5, 2021

The best and most knowledgeable in the business. Outstanding customer service and support. I will never look elsewhere for automotive service.

David Reaume Feb 2, 2021

I take my 71 Buick Riviera to Paul for service. He has done a great job fixing up the carsince I first got it. It costed me a pretty coin, and I still have a ways to go to "restore" the car, but mechanically it seems to run great now. Good job Paul.

Steve Charikar Jan 1, 2021

I had a throbbing hum/washing machine noise from my vw golf. Autoniche were able to very quickly identify/diagnose problem and provided appropriate course of action. Very professional and efficient 10/10. Will definitely utilize their services for years to come!

Big Boss Jan 1, 2021

Excellent services. Thoroughly explained for customers before the services. Very friendly and professional services. Invoices are detailed and show every detail. A trusting family business with responsible owners and staffs. Been there multiple times already and satisfied all the time.

Sheng Huang Dec 12, 2020

I had my seasonal tires changeover, oil and filter service and rear disc brake pads changed on my Honda CRV in October 2020. Josh and the team at AutoNiche did an excellent job on my car. I am happy with their exceptional customer service from start to finish. Their after service advisory on the brakes and the re-torquing of the wheel follow-up were appreciated. Overall, I enjoyed my service experience. Their reception and service areas are clean and tidy and I have no hesitation to recommend them to anyone looking for auto service in Markham. Thank you Josh and the team at AutoNiche.

Peter Wong Dec 12, 2020

Love this place, they take care my car very well.

GINA DOLDOLEA Dec 12, 2020

Great service and people! Been coming for years.

Jorai S Dec 12, 2020

So many great things about this shop, but basically, outstanding customer service and trustworthy service! Thanks, Emily and Team!

Jennie Lin Nov 11, 2020

I have known Emily for the last two decades. A thorough person, knowledgeable and has tons of experience dealing with all makes of cars. She always provides friendly and professional service. I take great pride in recommending her services to anyone trying to find a reliable place to take their vehicles and get the job done satisfactorily. Wish Emily all the best in his endeavours to provide improved and professional service to everyone from all walks of life and communities.

Ricky Yu Nov 11, 2020

Josh and Auto Niche are true professionals. Quality workmanship and fair prices. Give you true picture on the status of your vehicle and never pushy on seevices and repairs that are not safety related and can be deferred. Cars looked after: Audi, Infiniti and Jaguars.

Dean Toronto Oct 10, 2020

I installed ALLOYGATOR WHEEL PROTECTION on my BMW X5 and they look awesome. This product does protect your rims from damage. Excellent service.

jorge Niles Oct 10, 2020

Excellent service. My car was extremely noisy so I brought it to AutoNiche and they fixed it very quickly for a reasonable price. Josh was extremely helpful. I normally don't like the process of getting my car fixed, but I really enjoyed it this time. It was a great relief for me as I know where to bring my car in future for repair. Strongly recommended.

Yiğit Özcan Aug 8, 2020

Autoniche was very helpful with my pre-purchase inspection on a used vehicle. I found them because they were an APA recommended car garage in the area. They performed the inspection within 48 hours of contacting them, the report was detailed, the staff explained the report and were patient and helpful with my questions, and the price was fair.

Saad Syed Jul 7, 2020

Emily and her staff are very professional, friendly, and knowledgeable and most importantly, honest, they offer fair prices, include a detailed inspection report with photos to show what was found, and on top of that, they do quality work. I would recommend Autoniche to everyone. No BS, no upsell, just an honest garage.

Felix Fung Jul 7, 2020

Fast and good quality service

María Romeu-Quesada May 5, 2020

Words can't express their exceptional service- they take their time to explain in details on servicing my vehicle. (even I don't know much about what's going on with my car) . They are very clear on outlining what they'll be doing and will contact you to address any concerns. After my service they left a handwritten note saying they've wiped down high touched surface in my car with disinfectant- I know these might not mean much to others but for me I felt they truly know what customer service is !!!! A big Thank you to Josh and Paul for taking their time on my subie .

J WONG Apr 4, 2020

Words can't express their exceptional service-they take their time to explain in details on servicing my vehicle. (even I don't know much about what's going on with my car). They care very clear on outlining what they'll be doing and will contact you to address any concerns. After my service they left a handwritten note saying they've wiped down high touched surface in my car with disinfectant-I know these might not mean much to others but for me I felt they truly know what customer service is!!! A big THANK YOU to Josh & Paul for taking their time on my subie.

Vicky Apr 4, 2020

Good place to do safety test for old cars. The price is a little bit higher than pronto. But in case of failure, you have a free second chance if you fix the problems in 10 days.

Jack Chen Mar 3, 2020

I've been coming to AutoNiche for quite a few years now. The entire staff's courtesy to clients and transparency to work done are way above many other mechanic shops. I was referred to AutoNiche from a good friend, and now 'pay it forward' and refer them to others. My most recent visit had a good sized list of items to complete on my van. But the staff advised me of what was, and wasn't necessary, and had completed the work to my satisfaction by day's end. Emily and Team: Keep up the great work!

Vimesh Panchal Mar 3, 2020

AutoNiche have been amazing in their service over the past few years that I have been visiting them. They have been very professional, knowledgeable and above all, very fair. I would recommend them to anyone searching for a reliable and efficient auto shop!

Abhimanyu Verma Mar 3, 2020

The detail report makes a difference from the other shop

Allen Ye Feb 2, 2020